Shipping is by royal mail 24hr tracked or Evri 24hr tracked.

The tracking number will be sent with confirmation.

Once tracked to an address provided you are required to be available to except these goods. We accept no responsibility if they are delivered and not located on the day of delivery. Please look out for your delivery as you will know it is arriving.

All issues or queries  need to be reported within 12hrs {pictures maybe required }

All live insects  has a 24hr guarantee.

Shipments may be delayed due to weather or tarantulas moulting eg.

You will be kept informed.

If you require a different day of posting please inform us..